Leah Anthoni Refund Policy

Introduction: At Leah Anthoni, your satisfaction is our priority. We strive to ensure that our garments meet the highest standards of quality and elegance. Our refund policy is designed to provide you with peace of mind when shopping with us.

Eligibility for Returns:

  • Items must be returned within 30 days of the purchase date.
  • Items must be unworn, unwashed, and have all original tags attached.
  • Items must be free of stains, makeup, deodorant, or wear.
  • Clearance items, gift cards, and personalized items are final sale and cannot be returned.

Process for Returns:

  1. Contact Us: To initiate a return, please contact our customer service team at [email protected] to receive a return authorization number.
  2. Prepare the Package: Include the items along with the original packing slip. Clearly mark your return authorization number on the outside of the package.
  3. Ship It Back: Send the package to the address provided by our customer service team. Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.

Refunds:

  • Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned item at our warehouse.
  • Shipping and handling fees are non-refundable, except in cases where we have made a shipping error.

Exchanges: At this time, Leah Anthoni does not offer direct exchanges. If you need a different size or color, please return your unwanted item and place a new order.

Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately at [email protected] with photographic evidence. We will prioritize resolving these issues through refunds or replacements at no additional cost to you.

Contacting Customer Service: For any questions or concerns regarding your order or our refund policy, please contact our customer support team. We are here to help ensure that your experience with Leah Anthoni is nothing short of excellent.

Modifications to the Refund Policy: Leah Anthoni reserves the right to update or modify this refund policy at any time without prior notice. Please review it periodically.